👋Welcome
Gathr's API road map and resource kit
Gathr is a digital solution that helps you onboard and score customers seamlessly at scale with a great customer experience and rich data.
Gathr was built out of the frustration of constantly submitting documents to a call centre or filling in clunky PDF documents over email for any KYC or FICA verification process. Since its inception, we have found the utility of Gathr is boundless. Gathr is being used by mobile operators, banks, lenders, insurers, employers, auditors, and real estate agencies.
Important definitions
Before we jump in, there is a bit of terminology to get familiar with. This will help you contextualise the solution.
A Customer is an applicant for a product. You know, the person we mentioned above sending verification docs over email. Any application data is attached to a customer. As such, the first step to using Gathr is to set up a customer.
Customers are identified by the following unique field: customer_id.
Businesses are their own entity and can act just like a customer, but can also have a customer linked to them.
Think about it like this. Either, the Business is applying for the product, or, the Customer (Director or CEO) is applying for the product on the business's behalf.
As such, you can link a Business to a Customer (Director or CEO), to a company, or you can use the modules by creating a business that is not linked to a customer.
Businesses are identified by the following unique field: customer_id
Keen to get cracking?
Some people function better when they learn by breaking things — luckily, you can’t break Gathr. At worst, you’ll hit a few error codes. Whether you're keen to get cracking or ready for a deep dive, it's all waiting for you below.
🎢Get GoingSupport That’s Got Your Back
Whether it’s a technical hiccup or a business query, our support teams are here to help. We’ve got dedicated technical and business support on hand during working hours to assist with standard requests, troubleshooting, or anything in between — so you’re never left in the dark.
Contact Person: Michael Bowren Email: mike@finch-technologies.com
Contact Person: Chris Ball Email: chris.b@finch-technologies.com
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